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Risk disclosure and Terms and Conditions
RISK NOTICE
Before you start trading on the financial markets, you should consider that trading in currencies, futures, stocks and other investment products is market-based and always involves a significant degree of risk. As a result of various
financial fluctuations, you can not only significantly increase your capital, but also completely lose it.
Software, elements of trading ideas, trading systems, trading signals and other information from the portal https://forex-softprogramming.com. You have the right to use only for personal educational purposes,
but at the same time risks and liability for possible consequences, including financial results, apply only to you.
Risk Warning: Trading Derivatives carries a high level of risk to your capital and you should only trade with money you can afford to lose. Trading Derivatives may not be suitable for all investors, so please ensure that you
fully understand the risks involved and seek independent advice if necessary.
This agreement describes the terms under which you may purchase products and services from the Forex Soft_Programming Piotr Storozenko developers at https://my.forex-softprogramming.com.
Before using the my.forex-softprogramming.com store service, the User must read and accept all the terms of this agreement. Otherwise, the User may not use Forex Soft_Programming Piotr Storozenko products
and software, nor use the “my.forex-softprogramming.com” store service. This agreement is located for public access on the Internet at https://forex-softprogramming.com/agreement and can be changed by the
Management of the “my.forex-softprogramming.com” store unilaterally without
additional notice to the User. The parties to this agreement are the “my.forex-softprogramming.com” Store, hereinafter simply the “Store”, and any individual using its service to purchase Products and Services,
hereinafter referred to as the “User”.
§ 7
Offered delivery and payment methods
The customer can use the following methods to deliver the ordered Product:
a) The customer downloads the product by clicking on the “Download” button located on the product description page The customer can use the following payment methods: a) all available payment methods in the Stripe system
§ 8
Performance of the sales contract
The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with § 6 of the Regulations and made the payment. Upon receipt of the payment, the Seller provides the Customer with the ability to use the product. The usage period is counted from the date of the first activation of the Product by the customer.
§ 9
Right of withdrawal from the contract
The consumer may withdraw from the Sales Agreement within 14 days without giving any reason, provided that the “Trial License” option, which allows free use of the product for 14 days from the date of activation, was not used. The consumer may withdraw from the Agreement by submitting a statement of withdrawal to the Seller. To meet the withdrawal deadline, it is sufficient for the consumer to send the statement before the deadline expires. The seller is not obliged to accept a return if the sale concerns digital content that is not stored on a tangible medium (art. 38 of the Act, the right of withdrawal from a contract concluded outside the business premises or at a distance does not apply to the consumer).
The statement may be sent electronically by sending the statement to the Seller’s e-mail address or by submitting the statement on the Seller’s website — the Seller’s contact details are specified in § 3. The statement can be submitted using the annex to the Act of 30 May 2014 on consumer rights, but this is not mandatory.
In the event that the Consumer submits a statement electronically, the Seller shall promptly send the Consumer a confirmation of receipt of the statement of withdrawal from the Agreement to the email address provided by the Consumer.
Effects of withdrawal from the Agreement: a) in the case of withdrawal from a Distance Agreement, the Agreement is considered not concluded, b) in the case of withdrawal from the Agreement, the Seller shall immediately, but no later than within 14 days from the day of receipt of the Consumer’s statement of withdrawal from the Agreement, refund all payments made by the Consumer, c) the Seller shall make the refund using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not incur any costs for them.
The right to withdraw from a distance contract does not apply to the Consumer in relation to a Contract: a) where the subject of performance is a non-prefabricated item, manufactured according to the Consumer’s specifications or intended to meet their individual needs, b) for the provision of services, if the Seller has fully performed the service with the Consumer’s explicit consent, who was informed before the commencement of the service that upon fulfilment of the service by the Seller, they would lose the right to withdraw from the Contract
c) for the supply of digital content not supplied on a tangible medium, if the performance has begun with the express consent of the Consumer before the withdrawal period has expired and after the Consumer has been informed by the Seller of the loss of the right to withdraw from the Agreement.
§ 10
Complaint and warranty
In the event of a defect in goods purchased from the Seller, the Customer has the right to make a complaint based on the warranty provisions in the Civil Code. If the Customer is an Entrepreneur, the parties exclude liability under the warranty. Complaints should be submitted electronically to the email address of the Seller provided in these Terms and Conditions. It is recommended that the complaint include, among other things, a brief description of the defect, the circumstances (including the date) of its occurrence, the details of the Customer making the complaint, and the Customer’s request regarding the defective goods.
The seller shall respond to the complaint request immediately, no later than within 14 days, and if it does not respond within this period, it is considered that the customer’s request has been accepted as justified. In the case where a warranty has been provided for the Product, information about it, as well as its content, will be included in the Product description in the Store.
§ 11
Extrajudicial methods of handling complaints and pursuing claims
Detailed information regarding the possibilities for the Consumer to use out-of-court methods for handling complaints and pursuing claims, as well as the rules for accessing these procedures, are available at the offices and websites of district (city) consumer advocates, social organisations whose statutory tasks include consumer protection, Provincial Trade Inspection Inspectorates, and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php. The Consumer has the following example options to use out-of-court methods for handling complaints and pursuing claims:
a. the consumer is entitled to apply to a permanent consumer arbitration court, referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request for the resolution of a dispute arising from the Contract concluded with the Seller, b. the consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Article 36 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller
c. The consumer can obtain free assistance in resolving a dispute between themselves and the Seller, also benefiting from the free assistance of the district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g., the Consumers’ Federation, the Polish Consumers Association).
§ 12
Personal data in the Online Store
The administrator of the personal data of Customers collected through the Online Store is the Seller. The personal data of Customers collected by the administrator through the Online Store is collected for the purpose of performing the Sales Agreement, and if the Customer consents — also for marketing purposes. Recipients of the personal data of Online Store Customers may include: a) in the case of a Customer using electronic payment methods or a payment card in the Online Store, the Administrator provides the collected personal data of the Customer to the entity handling these payments in the Online Store.
The client has the right to access the content of their data and to correct it. Providing personal data is voluntary; however, failure to provide the personal data specified in the Regulations as necessary for concluding the Sales Agreement will result in the inability to conclude the agreement.
§ 13
Final provisions
Contracts concluded through the Online Store are concluded in Polish. The Seller reserves the right to make changes to the Terms and Conditions for important reasons, namely: changes in legal regulations, changes in payment and delivery methods — to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller will inform the Customer of any changes at least 7 days in advance.
In matters not regulated by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Services by Electronic Means; the Consumer Rights Act; the Personal Data Protection Act.
The customer has the right to use out-of-court methods of handling complaints and pursuing claims. For this purpose, they may submit a complaint through the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/. The store’s offer does not constitute advice or recommendation within the meaning of the Regulation of the Minister of Finance of 19 October 2005 (Journal of Laws of 2005, No. 206, item 1715) concerning information constituting recommendations regarding financial instruments, their issuers or providers.